Allpanelexch – Refund Policy

Transparent Refund & Fair Payment Guidelines for Indian Users

At AllPanelExch, transparency and trust are the foundation of the platform. The Allpanelexch Refund Policy is designed to clearly explain how refunds, reversals, and payment corrections are handled for Indian users participating in online betting and gaming services.

Online betting involves real-time transactions, live odds, and instant settlements. Because of this, refund rules must be well-defined, fair, and consistent. This Refund Policy helps users understand when refunds are applicable, when they are not, and how payment-related issues are resolved in a professional and transparent manner.

Purpose of the Allpanelexch Refund Policy

The refund policy exists to:

  • Protect users from genuine transaction errors
  • Maintain fairness in betting settlements
  • Prevent misuse of refunds or chargebacks
  • Ensure smooth and timely resolution of payment issues

All refunds are handled strictly according to platform rules to ensure equal treatment for all players.

General Refund Policy Overview

Due to the nature of online betting, most betting transactions are final once a bet is placed and accepted. However, Allpanelexch understands that exceptional situations may arise, and refunds are considered in specific cases.

Key Refund Principles

  • Bets placed successfully are non-refundable
  • Settled bets cannot be reversed
  • Refunds apply mainly to technical or transaction errors
  • All refund decisions are based on system records

This approach ensures clarity and prevents disputes.

Refunds Related to Deposits

Deposits are usually credited instantly, but in rare cases, delays or errors may occur.

When Deposit Refunds May Be Considered

  • Amount debited but not credited to the wallet
  • Duplicate deposits due to technical issues
  • Failed transaction with confirmed bank debit

When Deposit Refunds Are Not Allowed

  • Deposits already used for betting
  • Incorrect payment details provided by the user
  • Delays caused by banks or third-party payment gateways

In eligible cases, refunds are processed after verification by the support team.

Betting Refund Rules

Because betting outcomes depend on real-time events, betting refunds follow strict guidelines.

Betting Refund Eligibility

  • Match abandoned or cancelled before bet settlement
  • Technical error affecting bet placement
  • Market suspended due to system malfunction

Betting Refund Not Allowed When

  • Bets are placed incorrectly by the user
  • Odds change after bet confirmation
  • Results are officially declared

Once a bet is settled, it cannot be refunded under any circumstances.

Bonus and Promotional Refund Policy

Bonuses are promotional credits and follow separate refund rules.

Bonus-Related Guidelines

  • Bonus funds are non-refundable
  • Cashback credits cannot be withdrawn directly
  • Bonus misuse may lead to bonus removal
  • Bonus balances cannot be converted into cash refunds

Bonuses are provided to enhance gameplay, not as refundable funds.

Withdrawal-Related Refunds

Withdrawals are processed securely, but refund-type situations may arise.

Withdrawal Reversal Scenarios

  • Incorrect bank or UPI details entered
  • Account verification pending
  • Security checks triggered

In such cases, the withdrawal amount may be returned to the user’s betting wallet instead of being refunded externally.

Refund Processing Time

Allpanelexch aims to resolve refund-eligible cases efficiently.

Typical Refund Timeline

  • Verification: 24–48 hours
  • Processing: Depends on payment method
  • Bank or UPI refunds may take 3–7 working days

Delays caused by banks or payment providers are outside platform control.

User Responsibilities for Refunds

To ensure smooth refund handling, users are expected to:

  • Provide accurate payment details
  • Use personal bank or UPI accounts only
  • Avoid multiple refund requests for the same transaction
  • Cooperate with verification requests

Failure to follow these guidelines may delay or cancel refund eligibility.

Anti-Fraud and Refund Abuse Policy

Allpanelexch follows a strict anti-fraud policy to protect genuine users.

Refund Abuse Includes

  • False refund claims
  • Chargeback misuse
  • Intentional duplicate deposits
  • Manipulating payment systems

Accounts involved in refund abuse may face suspension or permanent restriction.

Customer Support for Refund Queries

Allpanelexch provides dedicated Indian customer support for refund-related concerns.

Support Process

  • Contact support via WhatsApp or live chat
  • Share transaction ID and payment details
  • Allow time for verification and review

Support teams handle refund requests fairly, using system logs and payment records.